If you have a plumbing problem at your home or business, you will want to hire a professional plumber. But how do you choose from the list of plumbers available in your area? Here are some questions that you can ask a plumber before hiring that can help you make the best decision for your situation. Put together by our Waxahachie plumbers, here’s a list of questions you should ask potential plumbers to narrow down your prospects.
6 Questions to Ask a Plumber Before Hiring
To narrow down your list of potential plumbers, ask him or her these questions:
1. Are you Licensed?
In most states, plumbers are required to have a professional license. This is important because a licensed plumber will have extensive education and training and will be registered with a governing agency. In short, a license certifies that the plumber is qualified to work on your home. Hiring a licensed plumber gives you confidence that the work will be completed accurately.
2. What is the Total Cost of Repairs?
Many plumbers offer a free estimate to customers. Do not accept an estimate over the phone. A trained plumber needs to assess your plumbing system and diagnose the problem in person. Once the plumber visits your property, ask for the total cost. Make sure to ask if the estimate includes materials, labor and a contingency plan. Also ask if the estimate is based on a flat rate or if the amount could change based on labor costs.
3. When is Payment Due?
Plumbers often work on different payment schedules. Some may require a deposit with full payment due upon completion. Others may require the total cost up front. Generally, it is recommended to walk away from a plumber who requires 100% up front. It is safer for homeowners to work on a milestone schedule or establish due dates based on the amount of time anticipated for completing the project.
4. Who is Working on my Plumbing?
Plumbing companies often employ several people. These people may have different levels of training and experience. Before hiring a plumber, find out who will be working on your property and what skill level these individuals have for the particular project. If you feel uncomfortable with what the plumber tells you about the person(s) who will be doing the work, then you may want to shop around before hiring.
5. What Happens if Something Breaks?
Before hiring a plumber, ask him or her if their service comes with any type of warranty. Some plumbers offer a warranty for a certain amount of time. If something breaks within that time, they will return and fix the problem. Others offer warranties for certain fixtures or services. Make sure that any type of warranty offered is put in writing.
6. Are you Bonded and Insured?
You should also make sure that the plumber is bonded and insured. This means that the plumber or company has insurance that protects their workers if they are injured on the job. This is important! If the plumber or an employee are injured while on your property and they are not bonded and insured, you may be held responsible for the injured person’s medical bills – even if he or she is at fault.